Leonardo Alvarino

Education

2016-2021 UTEC, Lima, Peru

• Industrial Engineering - 3.6

2023-present Brigham Young University - Idaho, Rexburg, ID

• Data Science - 4.0

Work Experience

IT Development and Support Intern

June 2024 - Present Liberty LLC, Island Park, ID

• Clean and preprocess data sets to ensure quality for analysis.
• Develop Power BI dashboards reporting for KPIs for both operations and finance.
• Provide technical assistance to resort staff and guests regarding website functionality, online booking systems, and other IT-related issues.

Assistant Network Engineer

March 2023 - May 2024 Brigham Young University - Idaho, Rexburg, ID

• Initiate and set up Ethernet switch ports throughout all campus buildings, ensuring proper activation and configuration
• Troubleshoot and resolve incidents regarding network connection issues.
• Manage network access on campus devices with Aruba ClearPass.

Customer Experience Internship

August 2021 - December 2022 Primax Corporation - Lima, Peru

• Elaborate BI dashboards and presentations that highlight key performance indicators, providing a comprehensive assessment of the impact resulting from process changes.
• Coordinate and communicate with various teams in the area regarding emerging process improvement opportunities.
• Blocked orders in the company were reduced by 60%.

Skills

Python (Pandas, Plotly, Matplotlib, Numpy, Scikit-learn), Power BI, MySQL, R, Excel, Tableau.